At Journey Consulting Group (JCG), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, residential address, and other details provided by you when registering, signing up for newsletters, or using our services.
• Financial Information: Payment details such as credit card information or bank account details provided during transactions.
• Educational Information: Academic records, documents, and other educational details required for service processing.
• Technical Data: Information about your use of our website, including IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To Provide Services: We use your personal information to deliver the services you request, such as processing your application, arranging educational consultations, and providing support.
• Customer Support: To respond to inquiries, provide customer service, and resolve any issues or complaints.
• Marketing and Communication: We may use your information to send promotional materials, newsletters, and updates related to our services. You can opt-out of marketing communications at any time.
• Legal Compliance: We may use your information to comply with legal obligations or as required by law, including responding to court orders or requests from authorities.

3. Data Protection

We take your privacy seriously and implement appropriate security measures to protect your personal information. We use industry-standard encryption technology and secure server protocols to prevent unauthorized access or disclosure of your information.

4. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors or service providers who assist in the delivery of our services, such as payment processors, educational institutions, or banks. These third parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., a subpoena or court order), or if we believe disclosure is necessary to protect the rights, property, or safety of JCG, its users, or the public.

5. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to improve the user experience. Cookies are small text files stored on your device that help us track your activities and preferences on our site. You can control the use of cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective as of the date posted. We encourage you to review this policy periodically.

Acceptance of Privacy Policy
By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.